Monday, August 6, 2007

For All Business Owners - Make Sure You Have a Google Local Listing

It turns out that Google has a free 411 phone service that is curently in beta. I just had to give this service a shot. It turned out for a beta, an actually pretty good system. The service is based off of it's local results database and maps, with a very cheery set of electronic male and female voices. The number is 1-800-GOOG-41 1 and responds similarly to the traditional 411 operator - all except that is it completely automated, free of cost and operator free.

Albeit, a bit strange calling a phone service provided by Google instead of an online service, as one expects from the search engine - it could prove quite useful and it's free.

The service is in beta and is called, Google Voice Local Search (GVLS), and according to Google, if the business is part of the Google Maps database, you should be able to get connected.

If there's only a single listing available, it offers to connect you or you can get a numbered list to choose from for other results related. Give this one a shot if not program it into your phone and keep it just in case!

Tuesday, May 1, 2007

Wishing for Voice to Text Transcription on the Fly?


This is live people, a public beta for a new tool that allows you to "Jott" your thoughts via phone to your email or someone else's. Pretty cool stuff here, not to mention the business value for an entrepreneur!

There have been thousands of moments I can recall where I have had a great thought, realization, or just plain out wanted to remember a name/detail. With Jott available to the masses now, I know the next time I have a thought that fits into: Immediate and forgetful, I will grab my cell phone and "Jott" my way into a better future.

What impressed me quite a bit was that punctuation and grammer was accounted for to the best determination of the recording processor/analysis engine... That was beyond my expectations for sure. Regardless, a must use, two thumbs up for Jott, one of the best services offered in the last couple years. I do not make this stuff up people.

Try it out yourself, and let me know what you think.

Wednesday, March 28, 2007

Becoming an Encouraging Manager


My company sponsored an absolutely amazing managerial training two-day intensive course, and I have to say although I was concerned about the work piling on my desk for those days, the time spent away was well worth it! Prior to the course sessions, we were instructed to read a Harvard Business Review article entitled, Becoming the Manager. Thankfully, due to my curiousity into professional development, the material covered, had already been a part of my understanding.

The topics in that article were geared towards dispelling the myths and uncovering the facts of managerial responsibilty and reasons not everyone would be primed for the task. It delved into the psychology and politics of becoming a "buffer" inbetween the organization, employees and departments. The difficulties between being a "star performer" and graduating to managerial status are vast, not everyone is cut out for it. The prominance, power and status are hard earned and come with alot of responsibility - something which is often misunderstood or misappropriated.

Nonetheless, a group of 20 or so of us took the course. At first, everyone was dreading the education, since many of the members in the group were long-time managers, not to mention that the material the instructors began with was basic and seemingly commonsense. Our tabletops were laden with slinkies, stress-balls, pens, hilighters and scrap paper. Looking around into the teaching space (a showroom for a toy company), we couldn't help feel that it was quite early in the morning and not enough coffee flowed through our veins just yet. Regardless, we began.

Low and behold, the session took a foothold by having each member in the room introduce themselves, titles, aspirations, strengths and ultimate goals. This practice certainly helped easy people into talking and developed a basic rapport with each other and the instructors.

We then bagan to answer questions and put solid achievable goals into an "Action Plan" workbook, allowing us to keep tabs on our ideas, techniques to accomplish goals we set, as well as recommendations from peers. I learned alot about those that worked in my office, and those I worked closely with. The business seminar opened my eyes to the human element stirring within the company I thought I knew. Ultimately, the realization was that we are all very complex, there are issues that are quite frankly, at odds with one onother constantly, and likewise, even though we work in the same space, we truly let work and tasks dominate the balance. I learned to keep people closer to me, and to work to develop tighter, more compassionate bonds with my fellow coleagues.


After reading through many of the binder sections on specific techniques ("Tools"), tactics and philosophies around good business management ownership and understanding, it was time to indulge in a little Q and A. Understanding how people thought through issues, resolved conflicts and dealt with crucial conversations truly defined what a good manager is and will always be.


On the second day, I could truly speak for the rest of the class in this instance, we began to put the "tools" into practice. Running through a couple of homework roleplay scenarios, we were suprised with a phantom roleplay scenario. This allowed each of us to truly put into action the new learnings from the course.


I have to say, coming out of that training course, I have not only become a better manager but a better person. The principles are one and the same with being a balanced individual as well as a team player, so take all of the instruction others will give and certainly heed my advice... get involved with training courses and seminars like thiis to enhance your business proficiency and know-how.

Tuesday, March 20, 2007

Never, Never , Never Quit! We are Winners in The Business Game


Coming up with a new business product or service can be challenging. The business environment is fierce, but then again so are we, compettive and undetered... With all of the enticements of everyday living, the pains, the relationships, even the tortures add up to the game that we love to play. Whether we are in the contracting business, webdev or marketing arenas, an entrepreneur is always a fighter.

Face it, we are ready for tasks, undeniably fit for the latest endeavor our hearts commit to, and we are primed for the success and the failure. After all, isn't this what the game is about? Business warfare? I have yet to find someone in our space of few who hasn't been disappointed, however, that is a blip on our plan and almost accounts for nothing, irregardless of the many barrages of failures.

Not to start this blog off on a negative tone, we are winners. Winners in the business game, now or later, 2 years or 10. We will never quit. As Sir Winston Churchil said, "Never, never, never quit! ". As true today as it was back then, and forever more.

Monday, March 19, 2007

Business, The Now and The Later


Through my experiences as an employee, innovator, partner and advisor, much has been learnt. In business, conections as well as ideas that generate revenue and income are what are called for. While bells and whistles always help differentiate businesses, the essence of good business if following your mission and adapting to the times.

Through the experiences of my failed business endeavors, I learned quite painfully that nothing replaces a team. One person can only hold his own so far before requiring the aid of others, particularly those with more expertise to handle specified tasks and responsibilities. Effective business owners and operators know this and use this to command higher income and to generate businesses that cater to true demand.

In this business blog, I indend to inform and teach the difficult lessons I have learned as well as pose questions to others who may certainly have ideas worthy for successful treatment of quandaries.

With this I welcome you, the visitor, to Business Innovation and Servicing, a blog to hold truths, dispell myths and provide a constant flow of conscious effort in paradigm shifting.